Effective Date: 28th March, 2025
Last Updated: 28th March, 2025
[London Summer Music Theatre Academy] ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our marketing communications, or use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA:
London Summer Music Theatre Academy ("We," "Us", "Or" "Our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
We collect the following types of information:
When you register an account, make a purchase, or opt-in with us, we may collect:
Full Name, Email Address, Phone Number, Billing and Shipping Address, Payment information when you purchase fomr us , Account Credentials (username, password). Opt in records and timestamps for all communication channels ( SMS, email etc)
Non personal Information: IP address, browser type, device information, website usage patterns and analytics.
When you visit our website or use our services, we may collect:
IP Address Device Type, and Browser Cookies, and Tracking DataLog Data (e.g., pages visited, time spent on pages)
Preferences for receiving marketing emails, SMS, or other communications Engagement history with our marketing campaigns, appointment details and preferencesand service history and feedback.
If you interact with us on social media or link accounts, we may collect profile information as permitted by the platform.
We use your data for:
Account Registration & Management: To create and maintain your account.
Billing & Transactions: To process payments and send invoices. Marketing & Communications: To send promotions, newsletters, and offers (you can opt-out anytime).
Customer Support: To respond to inquiries and provide assistance. Analytics & Improvements:To analyse website traffic and improve our services.
Legal & Security Purposes:To prevent fraud and comply with regulations.
3.1 SMS Messaging & Compliance:
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to recieve text messages related to our services, including appointment reminders, customer support, sales communication messages and important updates.
Opt-in & Consent:
: You will only recieve messages if yo uhave explicitly opted in
: We maintain timestamped records of all opt-in actions
: We comply with Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
You can cancel SMS notifications at any time by replying "STOP"
You will recieve a final confirmation message, and no further messages will be sent untless you re-opt in
All opt-out requests are processed within 24 hours.
Message frequency & Content
Message frequency varies based on interactions with our business
Messages will be directly related to the services you have requested
WE do onot send promotional content without specific consent
Help & Support
Reply "HELP" for assistance or email us at [email protected]
Customer support is available during regular business hours
Carrier Information
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data protection statement
Your SMS opt-in data and consent records are never shared with third parties. The only exceptions are:
Service providors who facilitate the delivery of our text messages
Legal requirments ( Court Orders, etc.)
We do not sell your personal information. However, we may share it with:
Third party vendors who assist in our operations (eg Payment processors, and analytics tools, appointment scheduling)
SMS aggregators and providors solely for the purpose of delivering messages you,ve consented to recieve
All servioce providors are contractually obligated to maintain confidentialty and security
Legal & Compliance: When required by law or to protect against fraud.
Business Transfers:In case of a merger, acquisition, or asset sale.
We use cookies, pixels, and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings.
We use cookies and similar technologies to:
Analyze site and traffic
Remember your preferences
Improve website functionality and user exprerience
Measure the effectivness of our services
You have the right to:
Access, update, or delete your personal data.
Opt out of marketing communications by clicking unsubscribe in our emails.
Opt-out of SMS messages by replying "STOP"
Request information on how we process our data
Withdraw consent at any time for future communication
Restrict or object to data processing in certain cases.
To exercise your rights, contact us at [email protected]
We implement security measures to protect your data. We retain your information only as long as necessary for business or legal purposes.
Encrytption of sensitive data and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure Backup systems and disaster recovery procedures
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
We may update this policy periodically. We will notify you of significant changes by email or website notice.
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Address: HOXTON HALL, 130 Hoxton St, London N1 6SH, United Kingdom